• The Skills Development Act (Act 97 of 1998)
• The SAQA (South African Qualifications Authority) Act (Act 58 of 1995)

In terms of these Acts, the INSETA ETQA division (INSQA) is officially accredited by SAQA as the Body for Quality Assurance and Provider Accreditation within the Insurance Sub-Sectors.

The ETQA division performs its functions as a partner to the Skills Development division and the Learnerships division through its main work-streams, which are supported by linked activities.

Research conducted through INSETA’s Sector Skills Plan (SSP) is a major driver of the type and levels of qualifications and unit standards needed by the Insurance Industry. The SSP gives an overarching picture of the essential critical and scarce skills needed by the sector, which then inform the development and review of qualifications and unit standards developed, in consultation with industry stakeholders. These are developed through an INSQA-directed project, which ensures that the sector has access to SAQA NQF (National Qualifications Framework) registered qualifications. This allows accredited providers an opportunity to offer current, relevant, national and internationally bench-marked training and education.

The ETQA division is responsible for the following:

• Ensure continuous quality improvement of education and training through the accreditation, monitoring, auditing and moderation of work-based, public and private providers register assessors and moderators
• Undertake capacity-building interventions for accredited providers to meet INSETA’s and the NQF objectives.
• Maintain a learner management system compatible with the National Learner Record Database (NLRD), which is administered by SAQA.
• Certificate learner achievements

• Strengthen quality assurance through review, research and development of appropriate and relevant quality assurance policies and processes. (QMS)
• Ensure that all accredited providers are delivering the quality of provisioning for which they are accredited, through a comprehensive accreditation, monitoring and auditing process
• Identify and facilitate the generation of qualifications and unit standards within INSETA jurisdiction, and submit to SAQA for registration on the NQF.
• Strengthen the implementation of the national quality assurance system, as implemented by INSQA, through building capacity of INSETA staff and stakeholders.
• Contribute to the full personal development of each person in the organization, and the organization at large

• ETQA Circular 1 : View
• ETQA Circular 2 : View
• ETQA Circular 3 : View
• ETQA Circular 4 : View
• ETQA Circular 5 : View

FAIS project team

Glen Edwards | FAIS Project Manager
Management of the FAIS project

Lerato Mpatane | FAIS Junior Specialist
FAIS Project

 
ETQA team

Nadia Traut | ETQA Manager
Accreditation of primary focus providers
Applications for programme approval/ scope extension of primary focus and MoU providers

Unathi Jakalase | ETQA Specialist Consultant
provider accreditation and programme approvals

Michelle van der Merwe | ETQA Specialist Consultant
Verification of assessments and moderations

William Fisher | ETQA Junior Specialist
Certification of learner achievements
Linking assessors, moderators and providers
Approving provider uploads of learner achievements on the INSETA Management System (SMS)
Recording of skills programmes
Issuing of user-name and password for access to learner uploads on the SMS

Ouma Mmethi | ETQA Secretary
ETQA administration and secretarial functions
Registration and updating of assessor/moderator status
Certification of assessors and moderators